Frequently Asked Questions.
CASTLE MEASUREMENTS
PLEASE ENSURE AT LEAST 1M CLEARANCE SURROUNDING CASTLE WITH NO OVERHANGING BRANCHES OR POWERLINES.
HOW LONG IS MY HIRE?
HIRE RATE IS OPERATIONAL TIME-SET UP TIME IS NOT INCLUDED.EG.4 HOUR HIRE-YOUR PARTY IS 10AM-2PM. WE WILL ARRIVE AT 8.30AM TO SET UP YOUR CASTLE.WE WILL COME BACK AT THE EARLIEST 2PM.
WEIGHT LIMITS
YES...ADULTS MAY JUMP WITH THE CHILDREN! NO AGE LIMIT. PLEASE BE AWARE OF OUR SAFE WORKING LOAD LIMITS LOCATED ON THE DESIRED JUMPING CASTLE PAGE BEFORE HIRING.
AGE GROUP?
THE RECOMMENDED AGE GROUP FOR OUR 4IN1 COMBO JUMPING CASTLES IS FROM 3 YEARS OLD TO 12 YEARS OLD. ADULTS ARE PERMITTED TO JUMP WITH THE CHILDREN TO A MAXIMUM WEIGHT LIMIT OF 600 KILOS. PLEASE SEE OTHER WEIGHT LIMITS AND RECOMMENDATIONS ON THE DESIRED JUMPING CASTLE PAGE. TODDLERS SHOULD BE ACCOMPANIED BY AN ADULT ON ANY OF OUR INFLATABLES AT ALL TIMES.
LEVEL GROUND?
WE NEED A RELATIVELY LEVEL SURFACE.
AS A ROUGH INDICATOR-WE SHOULD BE OK IF PATRONS ARE NOT BEING FORCED DOWN ONE END OF THE CASTLE CAUSING IT TO COLLAPSE.
GRASS/CONCRETE?
PLEASE ADVISE GROUND SURFACE TO ENSURE WE BRING THE CORRECT GROUND PREPARATION.WE CAN PUT A CASTLE ON GRASS/GRAVEL/CONCRETE/ROADBASE/PEBBLES.
POWER?
WE REQUIRE A STANDARD 240V POWER POINT FOR ALL HIRES. GENERATOR HIRE IS NOT AVAILABLE.
COUNCIL PARKS
WE NO LONGER ERECT JUMPING CASTLES IN LOCAL COUNCIL PARKS.
ACCESS TO SITE?
WE NEED A GATE OR ENTRANCE TO ACCESS THE SITE OF AT LEAST 1.2 METRES WIDE.PLEASE ADVISE OF ANY STAIRS?
DELIVERY RATES
FREE DELIVERY WITHIN 30 KMS OF CRESTMEAD IN BRISBANE.
$20 DELIVERY CHARGE 30KMS-50KMS
HAVING A BIG EVENT?
DUE TO ONGOING STAFFING CHALLENGES, WE CAN NO LONGER PROVIDE QUALIFIED SUPERVISORS FOR YOUR EVENT. PLEASE CONTACT US TO DISCUSS OTHER OPTIONS.